Product Expert
Answer the product question from docs and issues, not from memory.
GitHub · Glean
Set up a new bot for me I can ask technical product questions live on customer calls. Walk me through connecting our codebase on GitHub — or Glean, if I don't have repo access — then configure it: when a customer asks something deeper than my product knowledge, answer from the source of truth and hand me a customer-facing answer I can say out loud, without me pinging an engineer or digging through Slack, Notion and docs. Ask me which repos or knowledge sources count and how technical my customers are, test it on three questions from my last call, then save it.
Need a different job? Generate one